Prime already registered so I drive over an hour to get my new prime and get back only to find out it’s been returned. Look brand new but when I tried to setup the warranty on Asus website it says this unit has already been activated, errrr. ASUS is a worldwide top-three consumer notebook vendor and maker of the world’s best-selling, most award-winning, motherboards. Driven by innovation and committed to quality, ASUS won 4,256 awards in 2013 and is widely credited with revolutionizing the PC industry with its Eee PC™.
07-29-2015, 05:07 AM
Heya. This may turn out to be just the jitters following a new and expensive purchase, but I can't shut this voice up so I came to you for comfort.
I received my new G751JY a few days ago and for some reason I decided to register the product. I started the registration process; well, it started itself. After I entered my serial number I got the message that the product was 'already registered' to a different user! Not gonna lie, that got me all tense. I downloaded CrystalDiskInfo to check the Power On hours of the harddrives. It showed 36 hours for both the SSD and the HDD, around 10 of which were mine. (assuming it doesn't count hours when the system is sleeping.'
15-20 hours seemed like a peculiar number. Fitting for testing before shipping systems, but also appropriate for a customer who tried for a day then RMA-ed. The 'already registered' part made me lean toward RMA, cuz why would ASUS, while testing the laptop, steal from me the joy of registering my product. It feels like Amazon refurbished the laptop and passed it off as new.
Has anyone been thourgh anything similar with their laptop purchase? If any ASUS employee sees this, would it be possible to remove my product from the account of the user who apparently registered it and add it to my account?
If you are seeing this page, it means that web has not been configured for this domain on this server.I received my new G751JY a few days ago and for some reason I decided to register the product. I started the registration process; well, it started itself. After I entered my serial number I got the message that the product was 'already registered' to a different user! Not gonna lie, that got me all tense. I downloaded CrystalDiskInfo to check the Power On hours of the harddrives. It showed 36 hours for both the SSD and the HDD, around 10 of which were mine. (assuming it doesn't count hours when the system is sleeping.'
15-20 hours seemed like a peculiar number. Fitting for testing before shipping systems, but also appropriate for a customer who tried for a day then RMA-ed. The 'already registered' part made me lean toward RMA, cuz why would ASUS, while testing the laptop, steal from me the joy of registering my product. It feels like Amazon refurbished the laptop and passed it off as new.
Has anyone been thourgh anything similar with their laptop purchase? If any ASUS employee sees this, would it be possible to remove my product from the account of the user who apparently registered it and add it to my account?
This could be due to the following causes:
Asus Laptop Serial Number Already Registered
Asus Serial Number Location
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